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Featured User: Terry Ludovissy

Terry LudovissyPurchasing Manager

Department of Biology

 

Julie Bird(Change Management Lead) and Terry Ludovissy

Terry had one of the highest usages of UBI in the Month of September, logging in 8 days for a total of 121 sessions.

When we stopped by to see her, the explanation was simple.  Because of her purchasing role she needs to check account balances frequently.  She used to experience frequent timeouts but she's now able to leave UBI open for the amount of time necessary to do the job. This, combined with the quick system response time, let's her do her job faster. During our visit, there was some great conversation with Terry and her Biology colleagues. They shared their enthusiasm for the tool and even contributed some feedback later incorporated by the UBI development team.